Partner programme

rooomAssistant for your clients.

You know your clients and their use cases. We deliver the video avatars – through the admin or via the API – and support you on your first project.

Become a partner See the terms

Partner API v1
avatars kept separate per client
team in Jena
rooom AG certified to ISO/IEC 27001:2022

Diagram · examples

Refer
Resell
Integrate
Your own branding

Customers of rooom AG

Customers of rooom AG across all business areas. We show rooomAssistant projects anonymised.

01·Who it’s for

Who this is for.

You are What you sell with it

Web and marketing agencies Website guides that prepare enquiries

Trade-fair and event agencies Stand hosts, with reserved capacity on the fair day

IT integrators and service providers Knowledge and back-office assistants for your client base

Software vendors A talking advisor inside your product, via the API

Education and training providers Trainers, examiners and practice conversations

02·Forms

Four ways to work together.

Refer

You introduce, we deliver and support.

Client contract with
rooom AG

Price set by
rooom AG

Support by
rooom AG
Resell

You sell rooomAssistant at your prices and look after your clients yourself, with avatars kept separate per client.

Client contract with
You

Price set by
You

Support by
You first, we back you up – by agreement
Integrate

You build video avatars into your own product via the partner API.

Client contract with
You

Price set by
You

Support by
You first, we cover platform and API
Your own branding

How far your own branding goes is set out in the partner agreement.

Client contract with
by agreement

Price set by
by agreement

Support by
by agreement

03·Terms

Terms.

We discuss terms in the first meeting – depending on volume and form of partnership. The more minutes, the cheaper each minute.

04·What you get

What you get as a partner.

Partner workspace with your avatars kept separate per client – a separate login per client on request available
API keys with permissions and limits, usage per account available
Templates: six roles and ready-made faces available
Widget, links with password and expiry, each link also usable as a QR code available
Signed webhooks into your client’s CRM available
Privacy tools: export, deletion of face and voice available
Pitch draft for your client meetings with partner agreement
Demo avatar for your sales pitches with partner agreement
Contact person in Jena with partner agreement

05·Pitch draft

Walk into the meeting with a working avatar.

Give us your client’s website and the role. We build a draft with a template as its face and send you a protected link for your meeting.

We agree timing and validity with you.

Request a pitch draft

Diagram · example

06·For developers

Your team builds with it.

Partner API v1 with OpenAPI description and interactive reference: create avatars, set face and voice, share links, start sessions, fetch usage, transcripts and enquiries. Signed webhooks. A control channel for your own interfaces. Keys per account with permissions and limits.

API documentation

Website

<script
  src="https://assistant.rooom.ai/widget.js"
  data-rooom-share="YOUR-SHARE-ID"
  async></script>

API

# 1 · Create an avatar
curl -X POST https://assistant.rooom.ai/api/v1/avatars \
  -H "Authorization: Bearer $ROOOM_API_KEY" \
  -H "Content-Type: application/json" \
  -d '{
    "name": "Support Bot",
    "description": "Front-desk assistant",
    "provider": "video",
    "language": "en"
  }'

# 2 · Get the share link and widget snippet
curl -X POST https://assistant.rooom.ai/api/v1/avatars/$AVATAR_ID/share \
  -H "Authorization: Bearer $ROOOM_API_KEY" \
  -H "Content-Type: application/json" \
  -d '{
    "expires_at": "2026-12-31T23:59:59.000Z",
    "password": "hunter2"
  }'

Webhook

# Your server receives this for every new enquiry:
POST /your-webhook
Content-Type: application/json
X-Arai-Event: lead.created
X-Arai-Event-Id: 5d1c2f0e-8a7b-4c3d-9e6f-1a2b3c4d5e6f
X-Arai-Signature: t=1759569405,v1=5257a869e7ecebeda32affa62cdca3fa51cad7e77a0e56ff536d0ce8e108d8bd
# Verify the signature: HMAC-SHA256(secret, "<t>.<raw body>")

{
  "id": "5d1c2f0e-8a7b-4c3d-9e6f-1a2b3c4d5e6f",
  "type": "lead.created",
  "apiVersion": "2026-10-04",
  "createdAt": "2026-11-06T10:15:00.000Z",
  "data": {
    "lead": {
      "id": "9b2e7c41-3f6a-4d8e-b1c5-7a0d2e9f4b36",
      "avatarId": "av_7Kq2mX",
      "avatarName": "Support Bot",
      "createdAt": "2026-11-06T10:15:00.000Z",
      "language": "de",
      "name": "Jane Example",
      "email": "jane.example@example.com",
      "fields": {},
      "summary": "Would like a demo for the sales team.",
      "source": "tool",
      "consent": {
        "version": "sha256:…",
        "at": "2026-11-06T10:15:00.000Z"
      }
    }
  }
}

Generated from the OpenAPI description and widget.js

Reference case · anonymised

A software partner for product configurators placed a video advisor next to its configurator. One spoken sentence sets several options at once; the widget runs on the partner’s site, with origin checks.

Configurator · your product

SizeXL
Colouranthracite
Useoutdoors
Materialaluminium

Price recalculated

Diagram

07·Process

From first call to first client.

Enquiry
Call, 30 minutes
Partner agreement, partner access and demo avatar
The first client together – we join the pilot
Then on your own, with a dedicated contact

08·Security

What you can tell your clients about security.

Developed in Jena. Video pipeline, conversation control, admin and API are developed in-house by rooom AG in Jena; the image model is based on an open-source foundation that we develop further.
Data centres in Europe. The video image is rendered in data centres in the EU and the European Economic Area; the server functions run in Frankfurt am Main.
Language AI from Europe. For the video avatar, listening, answering and, in most languages, speaking are handled by the language AI of Mistral AI in Paris, via its EU endpoint.
ISO/IEC 27001:2022. rooom AG is certified to ISO/IEC 27001:2022 (certificate DE-IS-20260205, valid until 22 Jan 2029).
Your data, your rules. Your clients decide on storage, consent and deletion, a full data export is available on request; a data processing agreement under Art. 28 GDPR is available on request.

What we say openly

We source computing capacity, hosting and the transmission of picture and sound from international providers, including some headquartered in the US. We choose their European locations; live transmission runs over a global network of edge nodes. Some helper functions – the setup assistant, prompt improvement, summaries of knowledge and conversations, fallback routes for speech recognition and training assessments and the face from a text description – as well as e-mail delivery currently use services outside the EU. The avatar speaks Polish, Finnish and Lithuanian through a service outside the EU, and only if you confirm it. It speaks Bulgarian and Chinese through an international provider at an EU location. On request we set up your avatar without these functions. We are moving them step by step – this list gets shorter, never longer. The 3D and voice avatars currently use services outside the EU for language model and voice.

Documents for your clients: ISO certificate, data processing agreement, completed security questionnaires – on request.

Request documents In detail on the home page

09·FAQ

What partners ask us.

Who signs the contract with the end client?

For referrals, we do; for reselling and integration, you do.

Can I set my own prices?

Yes – when reselling or integrating, you set your own prices.

Who provides support?

When reselling or integrating, you are the first point of contact and we back you up on platform and API. The partner agreement sets out the details.

Where is my clients’ data?

As described in the security section of the home page – including all exceptions.

Is there channel protection?

The partner agreement covers this.

Can I sign up myself?

No. We set up partner access after the first call and the partner agreement.

rooomAssistant for your clients.

Customers of rooom AG

Who this is for.

Four ways to work together.

Refer

Resell

Integrate

Your own branding